All Systems Operational

Uptime over the past 90 days. View historical uptime.
User facing applications Operational
90 days ago
99.85 % uptime
Today
Apps ? Operational
90 days ago
99.87 % uptime
Today
Website ? Operational
90 days ago
99.82 % uptime
Today
Donations Operational
90 days ago
99.87 % uptime
Today
Offers via SMS ? Operational
90 days ago
99.87 % uptime
Today
Donation Processing ? Operational
90 days ago
99.87 % uptime
Today
Donation Email Receipts Operational
90 days ago
99.87 % uptime
Today
Reporting Operational
90 days ago
99.82 % uptime
Today
Reporting Data ? Operational
90 days ago
99.82 % uptime
Today
API / Integrations Operational
90 days ago
99.87 % uptime
Today
Customer Integrations ? Operational
90 days ago
99.87 % uptime
Today
Call Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Service Outage – We’re Investigating an Ongoing Issue
Resolved - We’re pleased to confirm that the earlier service disruption has been fully resolved.
All systems — including web applications, mobile apps, and integrations — are now operating normally.

We’ll continue to monitor closely to ensure stability, but no further impact is expected.
Thank you for your patience and understanding while we worked to restore service.
Oct 29, 23:31 UTC
Update - We’re seeing strong signs of improvement across the previously affected applications.
Web and mobile performance are steadily stabilizing, and most users should now experience better access and responsiveness.

Our teams continue to closely monitor all systems to ensure full recovery and consistent performance.
We’ll provide another update once everything is fully back to normal.
Oct 29, 22:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 22:52 UTC
Update - We are continuing to work on a fix for this issue.
Oct 29, 19:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 16:35 UTC
Investigating - We’re currently experiencing a service outage that’s affecting access to our website, mobile app, and integrations.

The issue is coming from our external hosting provider, which is having technical problems impacting many of its customers, including us.

Our team is closely monitoring the situation and working with the provider to restore services as quickly as possible.
Oct 29, 16:35 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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